Shared Hosting is an unmanaged service where your website shares server resources with other websites. While we manage the core server infrastructure and ensure its uptime, you are responsible for all software installations, updates, security, and backups for your website.

This service is ideal for web developers, designers, or technically proficient individuals and businesses who want full control over their hosting environment and are comfortable with server and application management.

With Shared Hosting, you are responsible for:

• Installing and configuring your website's CMS (e.g., WordPress, Joomla) or custom code.
• Performing all software updates (CMS, themes, plugins, scripts).
• Implementing and managing your website's security (e.g., WAFs, malware scanning).
• Creating and managing all application-level backups and restoration.
• Troubleshooting any website-specific errors.

Yes, we provide 24/7/365 infrastructure support. This includes assistance with server uptime, network connectivity, and cPanel access. However, support for your website's application, code, content, or specific software installations is your responsibility.

We perform automated daily offsite backups of the server environment. However, for your website's specific data and applications, you are solely responsible for managing your own application-level backups and recovery processes. We highly recommend setting this up.

Our Shared Hosting uses NVMe SSDs and LiteSpeed Web Server, providing a fast and reliable foundation. However, your website's ultimate performance will depend on your own optimization efforts, code quality, and resource usage.

Yes, a user-friendly cPanel is included, giving you full control over your files, databases, email accounts, and domain management.

You can install most standard web applications through cPanel's Softaculous 1-Click Installer, or manually upload custom code. Ensure that any software you install complies with our Acceptable Use Policy and is properly licensed.

We offer server-level migration assistance to transfer your account to our platform. However, ensuring your website application is compatible and functions correctly after migration is your responsibility.

Our pricing is transparent. However, remember that with unmanaged hosting, you might incur costs for third-party security tools, premium backup solutions, or hiring technical help if you don't have the in-house expertise.

We provide a 99.9% to 99.99% Uptime SLA for the underlying server infrastructure, ensuring the server itself remains online and accessible.

The number of websites you can host depends on the specific Shared Hosting plan you choose. Please refer to the plan details for exact limits.

Yes, SSH access is available on our Shared Hosting High Tier plans for advanced users who require command-line access.

While our infrastructure has robust security, full website security is your responsibility. If your site is compromised, you will need to clean it yourself or hire a professional. We may suspend compromised accounts to protect the server and other users.

Yes, cPanel allows you to select different PHP versions and modify many PHP settings to suit your application's requirements.

Yes, professional email accounts are included with all Shared Hosting plans, which you can manage via cPanel.

Each Shared Hosting plan has specific limits on NVMe SSD disk space and monthly bandwidth. These limits are generous for shared hosting but are enforced to ensure fair resource allocation for all users on the server.

Yes, upgrading to a Managed Business Hosting, Managed WordPress Hosting, or Managed Cloud VPS is straightforward and can typically be done without downtime as your needs evolve.

Network-level DDoS protection is provided by our underlying infrastructure. However, for advanced application-level DDoS attacks, you may need to implement additional solutions.

Your Shared Hosting account is typically activated immediately upon successful payment, and you'll receive your login details via email within minutes.